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Consumer guidance

Check an energy assessor

Before commissioning an assessment, check that the assessor holds current accreditation for the work you need.

Kaizen member directory

Enter an assessor’s full name or full membership number to check their published Kaizen accreditation. Partial names, businesses and areas do not return results. Check the official register or contact Kaizen before commissioning work: a published entry is a dated record and changes may occur after publication.

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For example, enter the complete membership number shown on an assessor’s details, or their complete published name.

Enter a full name or membership number to search.

Need help checking a Kaizen member?

Call 0330 223 6278 or email hello@kaizencertification.co.uk with the assessor’s name and membership number, if you have it. We can help you check the status and scope.

For a property in Scotland, use the Scottish EPC Register and the applicable approved-organisation information.

Checking a certificate is a separate step

Use the energy certificate registers to locate the lodged certificate. Check the property and report reference as well as the assessor’s details. If something appears wrong, start with the assessor and then use the complaints procedure.

Your next step starts here.

Talk to us about accreditation, an application or your next assessment.

Let’s talk